Delivery & Order Options
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WHAT ARE YOUR DELIVERY OPTIONS?
Our delivery service is charged at $20 per order.
Our Team aim to pack your order within 1 business day.
Once packed, orders are delivered using NZ Post, parcels are delivered to metro areas within 1-3 business days, while orders to regional areas can take 3-8 business days.
Orders are packed daily, Monday to Friday, excluding Public Holidays.
DO I NEED TO BE HOME FOR MY DELIVERY?
No, you do not need to be home to accept delivery as all orders are placed with Authority to Leave (ATL) selected by default.When ATL is given, the courier will not require a signature for delivery, and will leave the parcel in a safe place. You agree that the parcel is deemed delivered when left at your address.If you no not wish for your parcel to be left in a safe place, it is necessary to unselect the ATL checkbox at checkout.Please note, the indicated timeframes are approximate, and may vary during periods of high demand, or due to external factors beyond our control.READ MORE -
CAN I MAKE CHANGES TO THE ITEMS I'VE JUST ORDERED?
We are unable to make changes to an order once it has been placed.
Once your order has been placed, we're unable to modify your order. This includes changing the colour or size of an item, and adding or removing items from your order.
Once delivered, you are able to return any items ordered in error, in accordance with our Returns Policy.
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WHERE DO YOU DELIVER?
We deliver to most New Zealand addresses and PO boxes.
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